Socially
focussed
Strategy
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Workforce calling for more hybrid and remote working opportunities
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Forward thinking MD got in touch to understand how it would be possible without increasing the hours per day or compromising quality of service for the same cost
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We thought we could do better than that
Boost recruitment and employee well being
People are the only real competitive advantage a business has — and that’s more true than ever in a world of low-cost options and AI.
Our client wanted to attract and retain top talent by offering flexible working. We challenged ourselves to go further: could a four-day week work without reducing pay, employee wellbeing, or service levels?
By redefining productivity, we reduced the actual work burden by over 30% — enough to cut one day from the workweek. Happier employees became even more productive, and customer service levels improved.
As a bonus, the business also reduced costs and its environmental footprint by limiting commuting and office-based work.
This strategy shows that putting people first can drive productivity, engagement, and sustainability — all at the same time.
Finance
Increase revenue by improved service level and creativity in new product/service design
Reduced recruitment costs
Speed
Busyness replaced with effectivity. Speeds increased
Shorter cash cycle allows reinvestment opportunity for further people/business development
Quality
Quality levels increase as frustrating tasks get removed and a right first time attitude is fostered
Morale
Employee well being and morale significantly increased. Job attractiveness and satisfaction increased.