Socially
focussed
Strategy
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Workforce calling for more hybrid and remote working opportunities
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Forward thinking MD got in touch to understand how it would be possible without increasing the hours per day or compromising quality of service for the same cost
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We thought we could do better than that
Boost recruitment and employee well being
It has always been true but in a world of low cost options and AI, it is more prominent than ever that the only real unique competitive advantage a business has is its people.​
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To attract and retain the best skills our client wanted to offer more flexible working patterns. We thought we could stretch that and move to a four day week​ as long as there was no change to the workforce pay.
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They knew compressing the weeks hours into 4 days would negatively impact their employees well being. This was not an option.
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It was also unacceptable that there was any adverse affect to the service level provided to Customers.
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Could it be done?
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We showed that by understanding the true meaning of productivity we could reduce the actual work burden on the employees by greater than 30% - more than enough to reduce the working hours in the week by 1 day.
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As the workforce were happier, the productivity increased further and the level of service improved as a result.
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A side benefit being the reduced costs and environmental impact of employees not travelling to and working in a fixed place of work.
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